Frequently Asked Questions
1. How does the cash back work?
Whenever you purchase something from any of our partner stores, or redeem an offer online using our app you will be eligible to earn cash back. To get cashback on any offer, you must use the credit card associated with the bank that you have linked with Abound.
2. Why do I need to add my bank information?
We need your bank information so that we can automatically give cash back to you whenever you shop with our partners.
3. Is my bank information safe?
Yes! Your bank login credentials are never stored on Abound servers. Also, we use Transport Layer Security (TLS) to ensure that your data is securely transmitted to Abound. Please feel free to reach out to us if you have any concerns or questions.
4. When can I withdraw my cash back?
You will be able to withdraw cash back to your linked bank account once you have reach a total of $30 in your wallet.
5. When will I get the cash back after my purchase?
Within 7 working days of a successful purchase we’ll post the cash back in ‘Pending’ state & after 30 days it’s deposited to your Abound account.
6. Why do I have to wait till $30 to withdraw?
Accumulating $30 in your account helps you avoid transfer fees when moving your cash to your bank account.